Delivery & payment
IMPORTANT Please note we are currently shipping to Poland only. Please find your nearest dealer on 'Store locator' page or contact us if you are interested in international shipping.
- Orders worth over or equal 200 PLN are shipped for free (Poland only)
- Retail orders below 200 PLN: shipping cost 20 PLN
- Cash on delivery (courier): additional cost 29 PLN
- We prepare and ship the goods usually within 24h (working days)
- During peak sales season order processing time may be longer. Please refer to a particular product page for details
- Orders placed before 11.00 are shipped the same business day
- We use the services of a reputable Spedimex logistics company
- We send goods in special packaging properly protected against damage
- Smaller shipments (eg. batteries, accessories) are sent via InPost courier
Secure payment methods
We offer convenient payment methods for ordered goods:
- Online payment by credit or debit cards offered by FirstData/POLCARD: VISA, MasterCard, Maestro, American Express, JCB, Diners Club, Visa Pay, MasterPass
- Fast online bank transfers using TPay online payments service (Polish banks): BLIK, Pekao, PKO BP, mBank, ING Bank, Santander, Alior Bank, Millenium, City Handlowy, Crédit Agricole, Inteligo, BNP Paribas, Getin Bank, Banki Spółdzielcze, Nest Bank, Bank Pocztowy, Neo Bank, Plus Bank
- Traditional wire bank transfer (IBAN: PL35124067681111001070630267)
- Installments (eRaty Santander Consumer Bank - Poland only) - Now 10x0% promotion!
- Payment on delivery - Card and cash payments for pickup orders are only available at Ecobike's factory showroom in Zrodla, Poland. For courier shipments, payment can only be made by card upon delivery.