Delivery & payment
IMPORTANT Please note we are currently shipping to Poland only. Please find your nearest dealer on 'Store locator' page or contact us if you are interested in international shipping.
Shipping costs
- Orders worth over or equal 200 PLN are shipped for free (Poland only)
- Retail orders below 200 PLN: shipping cost 20 PLN
- Cash on delivery (courier): additional cost 29 PLN
Delivery rules
- We prepare and ship the goods usually within 24h (working days)
- During peak sales season order processing time may be longer. Please refer to a particular product page for details
- Orders placed before 11.00 are shipped the same business day
- We use the services of a reputable Spedimex logistics company
- We send goods in special packaging properly protected against damage
- Smaller shipments (eg. batteries, accessories) are sent via InPost courier
Secure payment methods
We offer convenient payment methods for ordered goods:
- Online payment by credit or debit cards offered by FirstData/POLCARD: VISA, MasterCard, Maestro, American Express, JCB, Diners Club, Visa Pay, MasterPass
- Fast online bank transfers using TPay online payments service (Polish banks): BLIK, Pekao, PKO BP, mBank, ING Bank, Santander, Alior Bank, Millenium, City Handlowy, Crédit Agricole, Inteligo, BNP Paribas, Getin Bank, Banki Spółdzielcze, Nest Bank, Bank Pocztowy, Neo Bank, Plus Bank
- Traditional wire bank transfer (IBAN: PL35124067681111001070630267)
- Installments (eRaty Santander Consumer Bank - Poland only) - Now 10x0% promotion!
- Payment on delivery - Card and cash payments for pickup orders are only available at Ecobike's factory showroom in Zrodla, Poland. For courier shipments, payment can only be made by card upon delivery.
